Privacy Policy
Last updated: September 4, 2026
This Privacy Policy explains how LogFast ("LogFast", "we", "us", or "our") collects, uses, shares, and protects information when you use our mobile app, website, and related services.
Information We Collect
- Account details, such as your name, email address, sign-in method, country or market, account status, and subscription status.
- Shopping and food content you choose to add, including shopping-list items, quantities, favorite products, saved recipes, generated meal ideas, ingredients, and recipe steps.
- Assistant messages and replies, including the text needed to answer your request and improve the quality and reliability of the assistant.
- Deal preferences, such as the country, market, stores, products, or categories used to match supermarket promotions to your shopping list and favorite products.
- Purchase and subscription information from the app stores, such as whether a subscription is active, renewed, canceled, expired, or refunded. We do not receive your full payment-card details.
- Notification preferences and delivery information, such as whether alerts are enabled and which types of deal alerts you want to receive.
- Usage and diagnostic information, such as app version, feature activity, crash reports, performance information, approximate country, and signals that help us keep LogFast reliable and prevent abuse.
- Support and deletion-request information, including your account email, contact email, deletion reason, request status, and messages you send to support.
How We Use Information
- To create and secure your account, authenticate sign-ins, maintain sessions, and process logout or account deletion requests.
- To provide core app features, including shopping lists, supermarket deals, deal matching, favorite-product tracking, saved recipes, recipe steps, meal ideas, and LogFast Assistant.
- To personalize the app by language, country, market, subscription status, favorite products, and shopping-list contents.
- To classify grocery products and match them to active or upcoming supermarket promotions.
- To send push notifications about matching shopping-list deals, favorite-product offers, onboarding follow-ups, and subscription-related reminders if notifications are enabled on your device.
- To manage purchases, subscriptions, entitlements, trials, renewals, cancellations, and access to paid features.
- To measure usage, troubleshoot errors, improve reliability, test feature performance, prevent abuse, and understand which features are useful.
- To comply with law, enforce our terms, protect rights and safety, and respond to lawful requests.
AI Features
Some LogFast features use AI services, including OpenAI. Depending on the feature, we may send the relevant dish, product, shopping-list, recipe, deal, or assistant text needed to generate ingredients, meal ideas, assistant replies, recipe steps, or grocery-product classifications.
You should avoid entering sensitive personal, health, payment, or confidential information into shopping-list items or assistant messages.
Sharing
We do not sell your personal information. We share information only as needed to operate, secure, and improve LogFast:
- With trusted service providers that help us run the app and website, provide support, measure performance, fix errors, and protect LogFast from abuse.
- With Google when you use Google sign-in, push messaging, or other Google-supported features.
- With Apple when you use Sign in with Apple, Apple Push Notification service, App Store subscriptions, or other Apple platform features.
- With OpenAI for AI-powered product classification, assistant replies, ingredient generation, meal ideas, and recipe steps.
- With the applicable app store to process purchases, subscriptions, refunds, and subscription status.
- With support, legal, safety, accounting, or professional advisers when necessary.
- With authorities or other parties when required by law or when needed to protect rights, security, users, or the public.
Third-Party Policies
The services that help us operate LogFast have their own privacy practices:
Data Retention
We keep information for as long as needed to provide LogFast, maintain subscriptions and business records, improve reliability, resolve disputes, comply with legal obligations, and process deletion requests. Some information may remain for a limited period after deletion where required or technically necessary.
Your Choices
- You can edit or remove shopping-list items, favorite products, and saved recipes in the app.
- You can disable push notifications in your device settings. Favorite-product alerts can also be turned off in the app.
- You can cancel or manage subscriptions through the Apple App Store or Google Play account settings used for the purchase.
- You can request account and data deletion in the app or by contacting support. In-app deletion currently submits a request that we review and process manually, and your account remains active until processing is complete.
- Depending on where you live, you may have rights to access, correct, delete, restrict, export, or object to certain processing of your personal information.
Data Security
We use reasonable administrative, technical, and organizational measures to protect information and limit access to people and service providers who need it to operate LogFast. No online service can be guaranteed to be completely secure.
International Transfers
We and our service providers may process information in countries other than where you live. Those countries may have data-protection laws that differ from your local laws.
Children
LogFast is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate.
Contact
For privacy questions or data requests, contact support at: support@riveora.com